Management

Wholesale Management Books

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Do B2B Better: Drive Growth Through Game-Changing Customer Experience

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Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity. Any business leader knows that customer...

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The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty

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Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)?The...

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Crucial Conversations: Tools for Talking When Stakes Are High [Hardcover]

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The book that revolutionized business communications has been updated for today’s communication challenges. Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. Written...

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Why Managers Matter: The Perils of the Bossless Company

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People in the business world are struggling to adapt to a rapidly changing economy. Beset by transformational forces, managers are bombarded with a bewildering array of schemes for how to be a boss and make an organization tick. t’s easy to be seduced by...

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Clockwork, Revised and Expanded: Design Your Business to Run Itself

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Does your business own you more than you own it? Are you afraid it will collapse without you? Are you sacrificing your family, friends, and freedom to keep your business in business? What if, instead, your company could run on automatic while it...

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The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership

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For leaders, managing their emotions and leading with a strong mind and a kind heart while using a set of clear, simple, and tested skills and strategies will enable them to connect more authentically and communicate more effectively with their...

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Running Remote: Master the Lessons from the World's Most Successful Remote-Work Pioneers

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With the unprecedented rise in remote work due to the pandemic, many businesses have struggled with how to effectively transition to a distributed format. Meanwhile, companies who had always been remote-first had a unique advantage: a highly scalable set...

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Master Mentors Volume 2: 30 Transformative Insights from Our Greatest Minds

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Mining the best and brightest revelations from FranklinCovey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them. Depending on...

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The Unfair Advantage: How You Already Have What It Takes to Succeed

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What is the difference between a startup that makes it, and one that crashes and burns? Behind every story of success is an unfair advantage. But an Unfair Advantage is not just about your parents' wealth or who you know: anyone can have one. An...

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Let My People Go Surfing: The Education of a Reluctant Businessman--Including 10 More Years of Business Unusual

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In this newly revised 10th anniversary edition, Yvon Chouinard--legendary climber, businessman, environmentalist, and founder of Patagonia, Inc.--shares the persistence and courage that have gone into being head of one of the most respected and...

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The Kinfolk Entrepreneur: Ideas for Meaningful Work ( Kinfolk )

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In The Kinfolk Entrepreneur, author Nathan Williams introduces readers to 40 creative business owners around the globe, offering an inspiring, in-depth look behind the scenes of their lives and their companies. Pairing insightful interviews with striking...

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

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This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial...

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