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BookPal Contact Information

Our dedicated Support Team is ready to help you complete your order or answer any questions you may have. Take advantage of one or more of the various ways to get in touch with us.


3002 Dow Ave, Ste 112
Tustin, CA 92780


Monday - Friday
7:30 a.m. - 5:30 p.m. PST


+ Contact Us

We're so glad you found us! We've supported thousands of clients including corporations, school districts, non-profits, literacy programs, and government agencies worldwide. Whether you need help getting started or have a special project, we're happy to assist.

+ Tracking

Track your orders.

+ Sales Tax Exemption

A valid state sales tax exemption form is required for your order's ship-to state. Federal W-9 Forms and IRS Declaration Letters are not acceptable for exemption from state sales tax. We are required by law to have your sales tax exemption certificate to process your order without tax, otherwise you will be charged tax at time of order.

+ Purchase Orders

BookPal is happy to accept Purchase Orders (PO's) from approved businesses, schools and government agencies. If your organization would like to request approval to pay via PO, please contact BookPal at 866-522-6657 or


Have a question? We're happy to provide answers! Browse through our most frequently asked questions and answers on our FAQ page below.

+ Shipping & Logistics

Please note that non-rush bulk book shipping takes an estimated 7-10 business days to deliver and may require additional processing time. See Shipping Options below for more detailed information.

+ Brand New Guarantee

You may be wondering how BookPal offers such deep discounts on our titles and whether the quality of the books diminishes with the low prices. You don’t have to worry, we only sell new books and protect that with a guarantee.

+ Return Policy

Learn about BookPal's unique return policy and the qualifications that must be met for replacement copies and returns.

+ Book Formats

Learn about the variety of formats BookPal carries by browsing through our comprehensive descriptions below.

+ Terms and Conditions

Get to know our Terms & Conditions! Please take your time to review our terms & conditions below. If you have any further questions, give us a call or send us a message.