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  • Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) book cover by H. David Sherman, Joe Zhu
    + wishlist Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) [9781461498056]
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    H. David Sherman Joe Zhu
    Service Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) [9781461498056]
    As Low as $119.99
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