+ wishlist Add to Cart The item has been added Author: George N. Kenyon Kabir C. Sen The Perception of Quality: Mapping Product and Service Quality to Consumer Perceptions [9781447170402] Buy More - Save More. Below are the available bulk discount rates for each individual item when you purchase a certain amount Quantity Price Savings 25 - 49 12% 50 - 99 13% 100+ 14% List Price As Low as $109.99 Format: Paperback