Customer Care Management: Lernen von den Besten aus den USA und Deutschland book cover by

Customer Care Management: Lernen von den Besten aus den USA und Deutschland [9783322889348]

Paperback

SKU: 9783322889348

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Format Lightweight and affordable. Perfect for student groups and classrooms, and a versatile option for corporate trainings, team reads, or large-scale events.

Paperback

Price $44.99

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Overview

Die Beziehung zum Kunden ist zu einem zentralen Wertpotenzial der Unternehmen geworden - nicht selten werden sie nach Anzahl und Qualität ihrer Kundenbeziehungen bewertet. Strategische Ausrichtung, Planung, Gestaltung und Steuerung der Kundenkontakte mit dem Ziel langfristiger Bindungen gehören derzeit auf jede Unternehmensagenda.
"Customer Care Management" liefert eine Übersicht über die zentralen Erfolgsfaktoren modernen Kundenmanagements.

The book, Customer Care Management: Lernen von den Besten aus den USA und Deutschland [Bulk, Wholesale, Quantity] ISBN#9783322889348 in Paperback by may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Format:

Paperback

Publication Date:

03/26/2012

ISBN-13:

9783322889348

Pages:

Publisher:

Gabler Verlag

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