A PDF quote, ready for approval.
Itemized by title and quantity, with shipping, ready to attach to your requisition or board approval. Mix dozens of titles and formats on one quote and one invoice.
Get a quote
For purchasing offices, AP and grant managers
Paying as an organization, without the paperwork chase.
Purchase orders welcome from every buyer. Net 30 from the invoice date for approved accounts. Tax-exempt orders once your certificate is on file and you're signed in. A PDF quote for your approver, and our W-9 when you need it.
Purchase orders
How to order with a purchase order.
We accept purchase orders from every buyer, with no approval needed before you order. Here is how it works.
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Send us your PO
Email it to [email protected] or fax it to 866-522-1957. Our Sales Experience team places the order for you. Tax exempt? Tell us now and we'll set your account up for exemption too.
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Or order online
Place the order yourself and submit the PO with a reference to your completed order. Checkout gives you the options for submitting it.
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We check your terms
Once your order is placed, our account team checks the terms on your account. If there are none yet, they reach out to the right person with any questions.
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Pay on Net 30
Approved accounts pay within 30 days of the invoice date, with no added fees.
What to put on your PO
- Your PO number
- Bill-to and ship-to addresses
- Titles and quantities, matching your quote
- Your quote reference (BP-…), if you have one
- Vendor: BookPal, 3002 Dow Ave, Ste 112, Tustin, CA 92780
Net 30
Net 30 from the invoice date for approved accounts.
- Terms
- Net 30 from the invoice date for approved accounts paying by purchase order.
- Fees
- None when the invoice is paid within 30 days of the invoice date.
- Late payment
- We reserve the right to charge 1.5% per month if payment isn't received within 30 days of the invoice date.
- Cancelling
- Possible only before the order is processed. Contact us as soon as you can and we'll tell you.
Tax-exempt orders
How sales tax exemption works.
Send your certificate once. Our accounts team reviews it, and after it's approved we keep it on file and apply the exemption to your future qualifying orders.
Check the ship-to state
Exemption matters only where BookPal collects sales tax. Choose your ship-to state below to see the form it accepts.
Send the certificate
A valid, state-issued sales tax exemption or resale certificate for that state. Upload it here, ideally before you order.
We review it
Our accounts team checks every certificate before the exemption is applied to your account. Sent after you order? We take the tax off that same order once your certificate is processed.
It stays on file
Once approved, the exemption applies automatically to future qualifying orders under your account.
Before you check out
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Sign in first
Your exemption lives on your account, so a guest checkout can't use it and sales tax is charged. Sign in or create an account before you order.
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Your organization's card is fine
Sign in, pay with your organization's card, and your exemption still applies.
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Already ordered?
Send your certificate with your order number. Once your exemption is processed, we remove the sales tax from that same order. Questions? A specialist can help.
BookPal collects sales tax on orders shipping within or to 35 states and Washington, DC.
Before you send it
- State-issuedA sales tax exemption or resale certificate issued by the ship-to state.
- BookPal as the vendorIf your form lists a vendor: BookPal, 3002 Dow Ave, Ste 112, Tustin, CA 92780.
- Signed and datedIf your state requires it.
Can't be used
A federal W-9 or an IRS determination (declaration) letter. Neither exempts an order from state sales tax.
Not sure your organization qualifies in your state, or which form to send? Ask a specialist before you order.
Shipping outside the US? Orders on BookPal.com never include GST, VAT, customs duties or tariffs; where they apply, they're paid to the carrier on delivery.
Upload a certificate
Send us your tax-exempt certificate.
Upload it once, ideally before you order. Our accounts team reviews it before the exemption is applied, then keeps it on file for your future qualifying orders.
- One file per upload. A multistate certificate? Tick every state it covers
- PDF, JPG or PNG, up to 10 MB
- Already ordered? Add your order number or quote reference and we'll match it
Rather email it? Send it to [email protected] with your organization's name in the subject.
Certificate received.
Your reference: . Our accounts team will review it before the exemption is applied, and email you when it's on your account.
Email your certificate to us.
We've written the email for you. Attach your certificate file before you send it: an email link can't carry attachments, so the file isn't included automatically.
Open the emailNo email app? Send the file to [email protected] with the subject .
Ways to pay
Pay the way your organization pays.
Purchase order, card, check or bank transfer: whatever your accounts payable team uses. Ask us for remittance details: email [email protected].
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Purchase order
Welcome from every buyer. Net 30 from the invoice date for approved accounts.
How POs work -
Credit card
All major credit cards.
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Government purchase card
Accepted for government agency orders.
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ACH or wire
Bank transfer, from the US or abroad. Ask us for remittance details.
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Check
Pay your invoice by check. Ask us for remittance details.
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PayPal
Accepted. No fee on orders placed at bookpal.com. On some invoices paid by card, a small processing fee may apply; you always see it before you pay.
Ordering from outside the US? International orders are paid up front by ACH or wire (bank transfer). International orders
Quotes and grants
Everything your approver asks for.
Funded by a grant or Title I?
You'll get a written, all-in quote to attach to the grant application, and we'll schedule delivery for when the funds land. Need invoices formatted for Title I or grant reporting, with itemized titles, per-student cost and the funding source? Just ask; our specialists will prepare them on request. Your specialist will reply personally within one business day.
Ask a specialist about a grant order
Vendor documents
Setting us up as a vendor? Start here.
Our W-9 to download, your vendor forms filled in for you, and the registration numbers your procurement team asks for.
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Vendor setup forms
We'll fill yours in.
District vendor registration, supplier-portal paperwork, any form your purchasing office needs from us. Send it over and we'll fill it in and send it back. A specialist replies within one business day.
Email us your form Setting up a first order? Request a quote instead -
For procurement
Our registration numbers.
- UEI
MHL1AJ8JKLH4- CAGE
49Y71- SAM
- Registration active
- Vendor address
- BookPal, 3002 Dow Ave, Ste 112, Tustin, CA 92780
Need anything else for your vendor file? Ask a specialist.
How do schools order books tax-exempt?
Send a valid state-issued sales tax exemption certificate for the ship-to state, ideally before you order, and BookPal's accounts team applies the exemption. If it arrives later, the tax comes off that same order once the certificate is processed. A federal W-9 or IRS letter cannot be used for state sales tax. A specialist can check your state's form.
- Sign in when you order: a guest checkout cannot use your exemption
- Certificates are kept on file for future qualifying orders
- Paying with the organization's card is fine
- Already paid tax? Send the certificate with your order number and a specialist replies within one business day
Does BookPal accept purchase orders?
Yes. BookPal accepts purchase orders from businesses, schools and government agencies. Email the PO to [email protected] or order online and reference it. Terms are Net 30 from the invoice date for approved accounts, with no added fees when the invoice is paid within 30 days. The account team checks terms after the order, and a specialist can answer questions.
- No approval needed before you order; account terms are checked afterward
- After 30 days, a late fee of 1.5% per month may apply
- Also accepted: cards, government purchase cards, PayPal, check, ACH or wire
- W-9 and vendor setup forms available; call 866-522-6657, Monday to Friday, 8:30 am to 5 pm PT
Paying and paperwork questions
Questions from purchasing offices.
Something else? Call 866-522-6657 (Monday to Friday, 8:30 am – 5 pm PT) or email [email protected].
Does BookPal accept purchase orders?
Yes. BookPal accepts purchase orders from businesses, schools and government agencies. Email the PO to [email protected] or order online and reference it. Terms are Net 30 from the invoice date for approved accounts, with no added fees when the invoice is paid within 30 days. The account team checks terms after the order, and a specialist can answer questions.
What are your payment terms?
Net 30 from the invoice date for approved accounts paying by purchase order. There are no added fees when the invoice is paid within 30 days of the invoice date; after that we reserve the right to charge a late fee of 1.5% per month.
How do schools order books tax-exempt?
Send a valid state-issued sales tax exemption certificate for the ship-to state, ideally before you order, and BookPal's accounts team applies the exemption. If it arrives later, the tax comes off that same order once the certificate is processed. A federal W-9 or IRS letter cannot be used for state sales tax. A specialist can check your state's form.
I already paid sales tax. Can it be removed?
Yes, once your exemption is processed. Send your certificate with your order number and we remove the sales tax from that same order. A specialist replies within one business day.
Which states does BookPal collect sales tax in?
Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington, DC, West Virginia, Wisconsin and Wyoming. Exemption certificates matter only for orders shipping to these states.
Can I use our W-9 or IRS determination letter instead?
No. A federal W-9 or an IRS determination (declaration) letter can't be used for state sales tax exemption. We need the certificate issued by the ship-to state, signed and dated if your state requires it, with BookPal listed as the vendor if your form has a vendor line: BookPal, 3002 Dow Ave, Ste 112, Tustin, CA 92780.
Do I need to send my certificate with every order?
No. Once your certificate is processed, we keep it on file and apply the exemption automatically to future qualifying orders placed under your account.
How do I get BookPal's W-9 and vendor forms?
Download our W-9 (PDF) from this page. For vendor setup forms, email them to [email protected] and we'll fill them in for you. BookPal's SAM registration is active, our UEI is MHL1AJ8JKLH4 and our CAGE code is 49Y71. A specialist replies within one business day.
Can we get a formal quote for approval or a grant?
Yes. You'll get a PDF quote itemized by title and quantity, with shipping, ready to attach to a requisition, a board approval or a grant application. Need an invoice formatted for a grant or Title I report? Just ask and our specialists will prepare it on request.
How can we pay?
By purchase order (Net 30 from the invoice date for approved accounts), major credit cards, government purchase cards, PayPal, check, or ACH or wire (bank transfer). International orders are paid up front by ACH or wire, or by PayPal. Orders placed at bookpal.com never carry a fee; on some invoices paid by card, a small processing fee may apply, and you always see it before you pay.
Can we pay by check?
Yes. Pay your invoice by check, and ask us for remittance details at [email protected]. Net 30 from the invoice date for approved accounts. Questions about your terms? Call 866-522-6657 or email [email protected] and a specialist will walk you through it.
Can we pay by ACH or wire?
Yes. Ask us for remittance details at [email protected] and a specialist replies within one business day.
How do I get a copy of my invoice or receipt?
Sign in, open the order in your order history and choose Print Invoice. Checked out as a guest, or ordered through a specialist? Ask a specialist and they will send you a copy.
Who do I contact, and how quickly will I hear back?
Call 866-522-6657, Monday to Friday, 8:30 am – 5 pm PT, or email [email protected]. A specialist replies within one business day.
Can I cancel an order paid by purchase order?
Only if the order hasn't been processed yet. If you might need to cancel, contact us as soon as possible and we'll tell you whether it's still possible. How to ask us to cancel.
Do international orders include GST, VAT or duties?
No. Orders placed on BookPal.com never include GST, VAT, customs duties or tariffs. Where they apply in your country, they're paid directly to the carrier on delivery.
Who to contact
One team for orders, POs and paperwork.
Our Sales Experience team answers Monday to Friday, 8:30 am – 5 pm PT, and a specialist replies within one business day.
- Call866-522-6657
- Email[email protected]
- Fax a PO866-522-1957
- HoursMon–Fri 8:30 am – 5 pm PT