Shipping & Logistics

Enjoy free ground shipping on us!

Most orders over $95 qualify for free standard ground shipping.

Please note that non-rush bulk book shipping takes an estimated 7-10 business days to deliver and may require additional processing time. See Shipping Options below for more detailed information. If you have a specific need-by-date, please call us at 866-522-6657 to coordinate the best shipping method for your order.

BOOKPAL SHIPPING OPTIONS

Free Ground Shipping

(on most orders over $95)

Estimated delivery in 7-10 business days Some exceptions may apply.*

Expedited Premium

Estimated delivery in 4-5 business days Not available for all products.
AM delivery is not guaranteed.

Expedited Express

Estimated delivery in 3-4 business days Not available for all products.
AM delivery is not guaranteed.

International Shipping

International shipments are subject to worldwide
rights and the publishers’ approvals. BookPal will
provide freight quotes on appropriate shipping
options to the end destination country upon
request. Insurance will be an additional fee and
BookPal is not responsible for any additional
duties, tariffs or taxes. Payment is required up front
via ACH or wire transfer. For payments made via
PayPal, an additional 4.5% fee will be applied.

The following countries qualify for DDP–Delivery
Duty Paid (please note, all other countries not listed
below may be subject to additional taxes and
import fees at the time of delivery based on the
destination country's requirements):
AUSTRALIA, AUSTRIA, BELGIUM, BULGARIA, CANADA, CZECH REPUBLIC,
DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY,
HONG KONG, HUNGARY, INDIA, IRELAND, ISRAEL, ITALY, JAPAN,
LATVIA, LITHUANIA, LUXEMBOURG, MALAYSIA, MEXICO, MONACO,
NETHERLANDS, NEW ZEALAND, POLAND, PORTUGAL, ROMANIA,
SAUDI ARABIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH KOREA,
SPAIN*, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, TURKEY,
UNITED ARAB EMIRATES, UNITED KINGDOM

*Excluding the following postcodes: 07XX Balearic Islands, 35XX Las
Palmas, 38XX Santa Cruz de Tenerife, 51XX Ceuta, 52XX Melilla

FPO/APO

Please contact us for more information on FPO/APO.

THINGS TO KNOW

If your desired shipping method is not available during checkout, please contact us and we will provide you with all available shipping options. Orders received after 12 p.m. PST may not be processed until the following business day. A PO Box cannot be used as a shipping address because our carriers (UPS and FedEx) will not ship to a PO Box.

Tracking information will be available once your order has shipped. You can view the status of your order in your account. The following reasons may cause shipment delays: severe weather conditions, print-on-demand titles, back order titles, pre-orders, holidays, etc. We will notify you if a delay is expected for your order. Orders for Dr. Seuss titles require additional processing time pending approval from the Dr. Seuss Estate.

For orders shipping to the EU, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes BookPal to import the goods on his/her behalf. Further, the consignee/buyer agrees BookPal may delegate the obligation to import the goods on his/her behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods. - Free Shipping Exceptions: A majority of our products qualify for free ground shipping and will be labeled accordingly on their respective product pages. However, due to some supplier limitations, a select number of titles do not qualify and shipping will be charged accordingly. This free ground shipping offer only applies to orders shipped to addresses within the contiguous U.S.

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