null Skip to main content
Zoom the image with the mouse

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.)

shipping_info: Arriving in 4-10 business days
Publisher: MCGRAW HILL EDUCATION
Product Name: From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.)
Author: Jon Picoult
Language: English
Format: Hardcover
Publication Date: 10/12/2021
ISBN: 126425878X
Pages: 256
Share:
Buy More. Save More.
We are happy to assist you with this order size.
    Buy Now
    Format Details
    Hardcover
    Hurry! Only left
    (25 Minimum)
    Your Price:
    $28.00 Save
    Subtotal for copies =
    Details
    Request a quote if your organization requires a formal PDF quote for purchasing. Pricing shown on this page will be the same pricing reflected in the PDF quote.

    Free shipping on orders over $95

    Arriving in 4-10 business days

    Price Match Guarantee.
    DetailsTo request a price match, simply click the “Request a Quote” link above and provide a URL to the lower priced title in the NOTES section. Or email your price match request to sales@bookpal.com.
    Buy More. Save More.
    We are happy to assist you with this order size.
      From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Cover
      As low as $28.00

      From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.)

      We can help you leverage the power of books

      Customer Service

      Connect with a dedicated account manager who is there every step of the way.

      Price Match Guarantee

      If you see better pricing elsewhere on your desired quantity, we will price match so you can be sure to get the best pricing.

      Free Shipping

      Enjoy free ground shipping on your order of $95 or more!

      Brand New Guarantee

      We only sell books that are brand new and protect that with a guarantee.

      Customization

      From author signatures to marketing inserts, custom packaging to brand stickers, we can help take your book marketing to the next level.

      Learn more about ordering
      Details
      Stop satisfying your customers – and start impressing them – using the strategies of Apple, Costco, Disney, and other industry dominators.

      If you’re aspiring to satisfy your customers, then you’re aspiring to mediocrity. That’s the fascinating premise of From Impressed to Obsessed, a book that will fundamentally change how you think about creating a successful, beloved business.

      Renowned customer experience expert Jon Picoult takes you on a mesmerizing journey, showing how customer loyalty is as much about shaping people’s memories as it is about shaping their experiences.

      Through captivating stories and eye-opening studies, Picoult explains the 12 breakthrough, psychology-based strategies that successful companies use to impress customers – leading them to become obsessed with the business’s products and services, and to encourage others to do the same.

      Filled with actionable examples, you’ll see how you can immediately apply these principles to turn more sales prospects into customers, and more customers into raving fans. Picoult even demonstrates how business leaders can use the very same principles to strengthen employee engagement and loyalty.

      Turn your organization’s customer experience into its greatest competitive advantage, by applying the simple but profound lessons in From Obsessed to Impressed.

      The book, From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.) [Bulk, Wholesale, Quantity] ISBN# 9781264258789 in Hardcover by Jon Picoult may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

      Product details

      Publisher: MCGRAW HILL EDUCATION
      Product Name: From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.)
      Author: Jon Picoult
      Language: English
      Format: Hardcover
      Publication Date: 10/12/2021
      ISBN: 9781264258789
      Pages: 256
      Publisher: MCGRAW HILL EDUCATION
      Product Name: From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans (1ST ed.)
      Author: Jon Picoult
      Language: English
      Format: Hardcover
      Publication Date: 10/12/2021
      ISBN: 126425878X
      Pages: 256

      GMA connects authors, speakers, and talent with the right people at the right time.

      Learn More

      About the Author: Jon Picoult

      Customer Reviews