+ wishlist Add to Cart The item has been added Author: Ken Grady Julian Summerhayes Yolanda Cartusciello Kim Carr Nathaniel Slavin Sally Dyson Edwin Bodensiek Ryan Burruss Stephen Poor Judith McKay Helen Hamilton-Shaw Innovations in Client Experience [9781783583225] Buy More - Save More. Below are the available bulk discount rates for each individual item when you purchase a certain amount Quantity Price Savings 25 - 49 12% 50 - 99 13% 100+ 14% List Price As Low as $320.00 Format: Paperback