4 results for '"Stefan Helber"'

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Author: Stefan Helber
Performance Analysis of Flow Lines with Non-Linear Flow of Material (Lecture Notes in Economics and Mathematical Systems #473) [9783540659549]

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Author: Stefan Helber Raik Stolletz
Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren [9783642620515]

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Author: Stefan Helber Raik Stolletz
Call Center Management in der Praxis: Strukturen und Prozesse betriebswirtschaftlich optimieren [9783540001003]

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Author: Raik Stolletz
Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems #528) [9783540008125]

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