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The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences (Financial Times)
SKU:
9780273775089
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BookPal, LLC
Product Name:
The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences (Financial Times)
Author:
Matt Watkinson
Language:
English
Format:
Paperback
Publication Date:
12/06/2012 0:00
ISBN:
0273775081
Pages:
240
SKU:
9780273775089
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The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences (Financial Times)
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Overall WINNER - CMI Management Book of the Year 2014
WINNER - Innovation & Entrepreneurship Category at the CMI Awards 2014
Create a great customer experience whoever you are.
Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.
This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are.
For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.
The book, The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences (Financial Times) [Bulk, Wholesale, Quantity] ISBN# 9780273775089 in Paperback by Matt Watkinson may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
WINNER - Innovation & Entrepreneurship Category at the CMI Awards 2014
Create a great customer experience whoever you are.
Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.
This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are.
For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.
The book, The Ten Principles Behind Great Customer Experiences: The Ten Principles Behind Great Customer Experiences (Financial Times) [Bulk, Wholesale, Quantity] ISBN# 9780273775089 in Paperback by Matt Watkinson may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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