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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Hardcover]

SKU: 9780071548335
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publisher: McGraw-Hill Companies, The"
Product Name: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Hardcover]
Language: English
Format: Hardcover
Publication Date: 6/13/2008 0:00
ISBN: 0071548335
Pages: 224
SKU: 9780071548335
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      The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Hardcover]

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      Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set th...

      The book, The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Bulk, Wholesale, Quantity] ISBN# 9780071548335 in Hardcover by Michelli, Joseph A. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

      Product details

      shipping-info: This title requires additional processing time
      publisher: McGraw-Hill Companies, The"
      Product Name: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Hardcover]
      Author: Joseph A. Michelli
      Language: English
      Format: Hardcover
      Publication Date: 6/13/2008 0:00
      ISBN: 9780071548335
      Pages: 224
      shipping-info: This title requires additional processing time
      publisher: McGraw-Hill Companies, The"
      Product Name: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company [Hardcover]
      Author: Joseph A. Michelli
      Language: English
      Format: Hardcover
      Publication Date: 6/13/2008 0:00
      ISBN: 0071548335
      Pages: 224

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      About the Author: Joseph A. Michelli

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