null
Skip to main content
Branded Customer Service: The New Competitive Edge [9781576754047]

Branded Customer Service: The New Competitive Edge [9781576754047]

Author: Janelle Barlow
Paperback
SKU: 9781576754047
Buy More - Save More. Below are the available bulk discount rates for each individual item when you purchase a certain amount
Quantity Price Savings
25 - 99 38%
100 - 249 42%
250 - 499 46%
500 - 999 48%
1000+ 50%

Format Lightweight and affordable. Perfect for student groups and classrooms, and a versatile option for corporate trainings, team reads, or large-scale events.

Price $22.95

Total for 25 copies:

Adding to cart… The item has been added
You can purchase this title directly online anytime! If you need a formal quote for budget approval, submit a request and we’ll get it to you quickly.
  • Free shipping over $95
  • Price Match Guarantee. Found a better price? Let us know! We’ll work to match it so you get the best value with BookPal.

Overview

Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the logic and techniques of branding to customer service--until now.

Branded Customer Service is a practical guide to moving service delivery to a new level so that brand reinforcement occurs every time customers interact with organizational representatives. Janelle Barlow and Paul Stewart show how to infuse an entire organization with brand values and create a recognizable style of service that reflects brand promises and brand images.

The book, Branded Customer Service: The New Competitive Edge [Bulk, Wholesale, Quantity] ISBN#9781576754047 in Paperback by Janelle Barlow may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:
Janelle Barlow
Format:
Paperback
Publication Date:
09/10/2006
ISBN-10:
1576754049
ISBN-13:
9781576754047
Pages:
264
Publisher:
Berrett-Koehler Publishers

Customer Reviews

Write a Review

This product hasn't received any reviews yet. Be the first to review this product!

Need Books? BookPal Makes it Easy

  • Free Shipping

    Enjoy free ground shipping on us! Most orders over $95 qualify for free standard ground shipping.It takes an estimated 7-10 business days to deliver and may require additional processing time

    Learn More

  • Dedicated Account Managers

    At BookPal, we go beyond the transaction by providing personal support and a dedicated account manager for every customer.

    Learn More

  • Flexible Delivery Options

    We offer flexible delivery options such Free Ground Shipping (on most orders over $100), Expedited Premium, Expedited Express, International Shipping etc.

    Learn More

  • Sales Tax Exemption

    BookPal is a tax-exempt supplier for all 50 states. We can provide you with a tax-exempt certificate to use on your orders.

    Learn More

  • Price Match Guarantee

    With over 3 million book titles available, it's impossible to always be the lowest priced. If you find a lower price on a new title elsewhere that is available to ship in the quantity you need, we are happy to discount your books and match the lower price.

    Learn More

  • Multiple Payment Options

    BookPal accepts all major credit cards, PayPal, and checks by mail, along with Purchase Orders upon approval. We also accept ACH payments and wire transfers.

    Learn More

We are here to help, reach out to our team anytime!

Connect With Us
!

Subscribe to our newsletter for $25 off your next order of $500+

Compare (0)
Log In Close Close
Review Your Cart Close Close
Your cart is empty Your cart is empty Your cart is empty
Close Close
Search Close Close
Top Trending

Product results (0)
View All Products

Recent Viewed Products

Sorry, there are no products. Sorry, there are no products. Sorry, there are no products.
Recently Viewed Recently Viewed
Back to top Back to top