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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

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Author
Will Guidara
ISBN
9780593418574
List Price $29.00
Hardcover
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    Description

    Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

    How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.

    Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

    The book, Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect [Bulk, Wholesale, Quantity] ISBN# 9780593418574 in Hardcover by Will Guidara may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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    Product Details

    Shipping Weight 1.05 LBS
    Publisher Penguin Random House
    ISBN-13 9780593418574
    Pages 288
    Format Hardcover
    Publication Date 10/25/2022
    Language English
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