Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Name: Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
SKU: 9780071806305
Availability: InStock

Author: Joseph Michelli

Hardcover

SKU: 9780071806305

Buy More - Save More. Below are the available bulk discount rates for each individual item when you purchase a certain amount
Quantity	Price	Savings
25 - 99		36%
100 - 249		39%
250 - 499		43%
500 - 999		47%
1000+		50%

Format Sturdy and long-lasting. Ideal for libraries and classrooms, and a polished choice for corporate gifts, leadership programs, or event takeaways.

Hardcover

Price $41.00

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Overview

In his previous bestsellers--The Starbucks Experience, The New Gold Standard, and Prescription for Excellence--Joseph Michelli revealed customer experience practices and strategies of beloved businesses....

The book, Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way [Bulk, Wholesale, Quantity] ISBN# 9780071806305 in Hardcover by Michelli, Joseph may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Joseph Michelli

Language:

English

Format:

Hardcover

Publication Date:

12/08/2015 00:00

Pages:

304

Publisher:

MCGRAW HILL EDUCATION

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