Overview
Zappos is devoted to delivering happiness through great customer service. In Flip the Funnel, Jaffe outlines a way to authentically build companies by making the most of the dedication and loyalty of their employees and customers." -Tony Hsieh, CEO,...The book, Flip the Funnel: How to Use Existing Customers to Gain New Ones [Bulk, Wholesale, Quantity] ISBN# 9780470487853 in Hardcover by Jaffe, Joseph may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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