Overview
From the bestselling authors of "The Oz Principle" comes a collection of new strategies for holding people accountable while building morale. The authors show how to establish clear expectations and manage the unmet expectations that inevitably occur...The book, How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way [Bulk, Wholesale, Quantity] ISBN# 9781591842583 in Hardcover by Connors, Roger;Smith, Tom may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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