Message Received: 7 Steps to Break Down Communication Barriers at Work

From a TEDX speaker with nearly half a million views and renowned digital psychologist, an action plan for driving creativity and innovation among generationally diverse staff in today’s technology-heavy workplace

Each generation in the workforce today―Baby Boomers, GenX, Millennials, and GenZ―responds differently to different styles of leadership and communication. Message Received provides an actionable plan that readers can use to optimize communication within departments and among teams. Author Mary Donohue delivers a 7-step solution for motivating and inspiring people who respond to communication approaches differently, especially when it comes to technology:

Step 1: Understand how the human brain responds to communication through technology
Step 2: Identify how you listen
Step 3: Diagnose team engagement issues
Step 4: Customize conversation
Step 5: Analyze your team’s Digital EQ
Step 6: Interpret generational triggers
Step 7: Mastery: Realizing your power as a communicator

Instead of feeling unheard, frustrated, and held back because of different communication preferences, Message Received provides the tools you need to increase staff engagement and productivity. Through case studies, evolutionary communication science, evidence-backed research, and more, readers will walk away with the tools they need to be their most influential-self.

The book, Message Received: 7 Steps to Break Down Communication Barriers at Work [Bulk, Wholesale, Quantity] ISBN# 9781260456356 in Hardcover by Mary Donohue may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.