null
Skip to main content

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg (Ignite Reads) (2ND ed.)

Hardcover
SKU: 9781492679530
Buy More - Save More. Below are the available bulk discount rates for each individual item when you purchase a certain amount
Quantity Price Savings
25 - 99 30%
100 - 249 32%
250 - 499 34%
500 - 999 36%
1000+ 38%

Format Sturdy and long-lasting. Ideal for libraries and classrooms, and a polished choice for corporate gifts, leadership programs, or event takeaways.

Price $16.99

Total for 25 copies:

Adding to cart… The item has been added
You can purchase this title directly online anytime! If you need a formal quote for budget approval, submit a request and we’ll get it to you quickly.
  • Free shipping over $95
  • Price Match Guarantee. Found a better price? Let us know! We’ll work to match it so you get the best value with BookPal.

Overview

The ultimate customer service book that will help you win life-long loyal customers!

The 10 Golden Rules of Customer Service is more than a guidebook. It's a transformative journey into the heart of customer service. Drawing on real-world examples and personal experiences, the Duncans share their wisdom and reveal the ten foundational rules that define excellent customer service.

Perfect for entrepreneurs, small business owners, corporate business leaders, and customer service professionals, this book offers tangible strategies for embedding these rules into every interaction with your customers, thereby building lasting relationships, boosting customer loyalty, and driving growth. It highlights the value of going above and beyond, illustrating how extraordinary service can turn a dissatisfied customer into your biggest advocate.

Key Features:

Insightful Guide: Offers an insightful guide into the principles and practices of exceptional customer service. 10 Golden Rules: Outlines the ten foundational rules of excellent customer service. Real-World Examples: Incorporates real-world examples and personal experiences. Strategies and Tools: Provides tangible strategies and tools to build lasting relationships and boost customer loyalty. For All Business Professionals: Suitable for entrepreneurs, business leaders, and customer service professionals. Perfect for readers of Be Our Guest, The Service Culture, and Raving Fans!

"The $6,000 Egg blows up the traditional customer service model and presents a new, exciting, and revolutionary way to win customers for life. Todd and Deb's 10 NEW Golden Rules will transform the bottom line of both he provider and the customer forever!"―Dave Ramsey, New York Times bestselling author and nationally syndicated radio show host

The book, The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg (Ignite Reads) (2ND ed.) [Bulk, Wholesale, Quantity] ISBN# 9781492679530 in Hardcover by Todd Duncan; Deb Duncan may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:
Todd Duncan
Language:
English
Format:
Hardcover
Publication Date:
04/01/2019
Pages:
136
Publisher:
Simple Truths

Customer Reviews

This product hasn't received any reviews yet. Be the first to review this product!

Need Books? BookPal Makes it Easy

  • Free Shipping

    Enjoy free ground shipping on us! Most orders over $95 qualify for free standard ground shipping.It takes an estimated 7-10 business days to deliver and may require additional processing time

    Learn More
  • Dedicated Account Managers

    At BookPal, we go beyond the transaction by providing personal support and a dedicated account manager for every customer.

    Learn More
  • Flexible Delivery Options

    We offer flexible delivery options such Free Ground Shipping (on most orders over $100), Expedited Premium, Expedited Express, International Shipping etc.

    Learn More
  • Sales Tax Exemption

    BookPal is a tax-exempt supplier for all 50 states. We can provide you with a tax-exempt certificate to use on your orders.

    Learn More
  • Price Match Guarantee

    With over 3 million book titles available, it's impossible to always be the lowest priced. If you find a lower price on a new title elsewhere that is available to ship in the quantity you need, we are happy to discount your books and match the lower price.

    Learn More
  • Multiple Payment Options

    BookPal accepts all major credit cards, PayPal, and checks by mail, along with Purchase Orders upon approval. We also accept ACH payments and wire transfers.

    Learn More

We are here to help, reach out to our team anytime!

Connect With Us

Subscribe to our newsletter for $25 off your next order of $500+

Review Your Cart Close Close
Your cart is empty Your cart is empty Your cart is empty
Recently Viewed Recently Viewed
Back to top Back to top