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The Balanced Scorecard: Translating Strategy Into Action
SKU:
9780875846514
shipping_info:
Arriving in 4-10 business days
Publisher:
Harvard Business Review Press
Product Name:
The Balanced Scorecard: Translating Strategy Into Action
Author:
Robert S. Kaplan
Language:
English
Format:
Hardcover
Publication Date:
9/1/1996 0:00
ISBN:
0875846513
Pages:
322
Reading Level:
Not Specified
SKU:
9780875846514
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The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
The book, The Balanced Scorecard: Translating Strategy Into Action [Bulk, Wholesale, Quantity] ISBN# 9780875846514 in Hardcover by Kaplan, Robert S.;Norton, David P. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
The book, The Balanced Scorecard: Translating Strategy Into Action [Bulk, Wholesale, Quantity] ISBN# 9780875846514 in Hardcover by Kaplan, Robert S.;Norton, David P. may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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