Overview
If you look at Southwest Airlines, and I admire what they do, they've been the most successful airline in the industry." --Gerard Arpey, CEO, American Airlines "Through extensive research Jody Hoffer Gittell gets to the bottom of what has sustained...The book, The Southwest Airlines Way: The Power of Relationships for Superior Performance [Bulk, Wholesale, Quantity] ISBN# 9780071458276 in Paperback by Gittell, Jody Hoffer may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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