Listen Like You Mean It: Reclaiming the Lost Art of True Connection
SKU:
9780593087053
shipping_info:
Arriving in 4-10 business days
Publisher:
Portfolio
Product Name:
Listen Like You Mean It: Reclaiming the Lost Art of True Connection
Author:
Ximena Vengoechea
Language:
English
Format:
Hardcover
Publication Date:
03/30/2021
ISBN:
0593087054
Pages:
336
SKU:
9780593087053
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Hear me out. Does this sound like you?
You end a team meeting and can't recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven't been meeting expectations.
Fortunately, listening, like any communication skill, can be improved--and Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use--and really think about--her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
• How to quickly build rapport with strangers
• Which questions help people unlock what they need to say
• When it's time to throw out the script entirely
• How to recover from listener's drain
Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
The book, Listen Like You Mean It: Reclaiming the Lost Art of True Connection [Bulk, Wholesale, Quantity] ISBN# 9780593087053 in Hardcover by Ximena Vengoechea may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
You end a team meeting and can't recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven't been meeting expectations.
Fortunately, listening, like any communication skill, can be improved--and Ximena Vengoechea can show you how. As a user researcher, she has spent the past six years facilitating hundreds of conversations at LinkedIn, Twitter, and Pinterest. It's her job to uncover the truth behind how people use--and really think about--her company's products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
• How to quickly build rapport with strangers
• Which questions help people unlock what they need to say
• When it's time to throw out the script entirely
• How to recover from listener's drain
Drawing from her own research sessions, as well as stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other real-life listening experts, Vengoechea shows us how to better listen so that we can all feel heard, connected, and understood in a world that keeps turning up the volume.
The book, Listen Like You Mean It: Reclaiming the Lost Art of True Connection [Bulk, Wholesale, Quantity] ISBN# 9780593087053 in Hardcover by Ximena Vengoechea may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.