Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work
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BookPal × TalezoConflict 101
Learn how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization.
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Conflict 101 employs research, humor, and relatable anecdotes to help readers more deeply understand:
- what it takes to build trust,
- harness negative emotions,
- encourage apologies and forgiveness,
- use a solution-seeking approach,
- and say what needs to be said in the workplace to move past conflicts.
Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration.
In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.
The book, Conflict 101: A Manager's Guide to Resolving Problems So Everyone Can Get Back to Work [Bulk, Wholesale, Quantity] ISBN#9780814417119 in Paperback by Susan H. SHEAROUSE may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Details
- Publisher
- AMACOM
- Author
- Susan H. SHEAROUSE
- Format
- Paperback
- Published
- May 11, 2011
- ISBN-13
- 9780814417119
- ISBN-10
- 0814417116
- Pages
- 272
- Carton quantity
- 1 copies
Conflict 101 in bulk: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $13.19 | 34% off list |
| 100 – 249 | $12.19 | 39% off list |
| 250 – 499 | $11.39 | 43% off list |
| 500 – 999 | $10.59 | 47% off list |
| 1,000+ | $9.99 | 50% off list |
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For new managers and leadership cohorts, a chapter per session.
A shared vocabulary for the whole organization.
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