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Customer.Community: Unleashing the Power of Your Customer Base book cover by Drew Banks, Kim Daus
Hardcover

Customer.Community: Unleashing the Power of Your Customer Base

by Drew Banks and Kim Daus

$17.79 / copy at 25+ copies As low as $15.63 at 1,000+Your best volume price

Total $444.75

Hardcover · 288 pages Wiley · 2002

Format

Hardcover
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About the book

Customer.Community

The Internet is the world's largest marketplace and provides businesses with the ability to interact with their market in a much more direct and tailored way than ever before. Customer.Community takes a new look at online communities as a source of value for both customers and businesses; it shows how to build an online "customer community" that gives customers a reason to stay loyal. Drew Banks and Kim Daus explain exactly what the customer community is and then reveal the tenets that will make it strong: sustainability, size and scalability, social connectivity, and soul. The authors show how to "communitize" commerce, build a solid base of repeat customers, and create value for the customer, and they explain how to manage a site in a cost-effective way. Customer.Community will help cultivate a mind-set to leverage the collective, untapped power of your customer base.

Details

Publisher
Wiley
Authors
Drew Banks, Kim Daus
Format
Hardcover
Published
Apr 2, 2002
ISBN-13
9780787956219
Pages
288
Carton quantity
20 copies
Printing
Printed on demand
Buying for a group

Customer.Community for groups: pricing

Volume pricing applies automatically in your cart. No codes, no account needed.

CopiesPrice per copyYou save
25 – 99 $17.79 34% off list
100 – 249 $17.25 36% off list
250 – 499 $16.71 38% off list
500 – 999 $16.17 40% off list
1,000+ $15.63 42% off list
Ways groups use it

Popular for

1
Leadership development

For new managers and leadership cohorts, a chapter per session.

2
Company book clubs

A shared vocabulary for the whole organization.

3
Offsites and conferences

A takeaway attendees will actually read, delivered to your venue.

Where can I buy 100 copies of Customer.Community?

BookPal sells Customer.Community in quantity. At 100 copies the price is $17.25 a copy, against a list price of $26.95, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.

  • New books only, straight from the publisher
  • Volume prices apply automatically in the cart, with no code needed
  • Order at least 10 business days before you need the books (11 from mid-November through December)

Ask a specialist about a larger or mixed order

What does Customer.Community cost when I buy for a group?

Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $17.79 (34% off list); 100 to 249 copies, $17.25 (36% off list); 250 to 499 copies, $16.71 (38% off list); 500 to 999 copies, $16.17 (40% off list); 1,000+ copies, $15.63 (42% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.

How fast can I get copies of Customer.Community?

This title is printed on demand, so it needs production time before it ships. Need them by a specific date? Request a quote and we'll confirm timing before you pay.

Can you ship to several locations or people's homes?

Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.

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