Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profits, RevisedEdition
by Don Peppers and Martha Rogers
$16.74 / copy at 25+ copies As low as $13.50 at 1,000+Your best volume price
Total $418.50
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BookPal × TalezoExtreme Trust
Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive.
In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise.
Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it.
With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
The book, Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profits, RevisedEdition [Bulk, Wholesale, Quantity] ISBN#9780143108559 in Paperback by Don Peppers, Martha Rogers may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Details
- Publisher
- Penguin Publishing Group
- Authors
- Don Peppers, Martha Rogers
- Format
- Paperback
- Published
- Jun 21, 2016
- ISBN-13
- 9780143108559
- ISBN-10
- 0143108557
- Pages
- 304
- Carton quantity
- 24 copies
Extreme Trust for groups: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $16.74 | 38% off list |
| 100 – 249 | $15.66 | 42% off list |
| 250 – 499 | $14.58 | 46% off list |
| 500 – 999 | $14.04 | 48% off list |
| 1,000+ | $13.50 | 50% off list |
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For new managers and leadership cohorts, a chapter per session.
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A takeaway attendees will actually read, delivered to your venue.
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Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $16.74 (38% off list); 100 to 249 copies, $15.66 (42% off list); 250 to 499 copies, $14.58 (46% off list); 500 to 999 copies, $14.04 (48% off list); 1,000+ copies, $13.50 (50% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
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Extreme Trust: Turning Proactive Honesty and Flawless Execution into Long-Term Profits, RevisedEdition
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