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Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life book cover by Mark Goulston
Paperback

Talking to 'Crazy': How to Deal with the Irrational and Impossible People in Your Life

by Mark Goulston

From $15.17 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $11.50 at 1,000+

Total $379.25

Paperback · 272 pages AMACOM · 2018

Format

Paperback
Volume pricing

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About the book

Talking to 'Crazy'

No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold.

Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships.

Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. 

In Talking to “Crazy”, you will learn:

  • Why people act the way they do 
  • How instinctive responses can exacerbate the situation, and what to do instead 
  • When to confront a problem and when to walk away 
  • How to activate the Sanity Cycle, which quickly transforms you from threat to ally 
  • How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more

You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.



Details

Publisher
AMACOM
Author
Mark Goulston
Format
Paperback
Published
Jul 10, 2018
ISBN-13
9780814439296
ISBN-10
0814439292
Pages
272
Carton quantity
36 copies
Buying for a group

Talking to 'Crazy' for groups: pricing

Volume pricing applies automatically in your cart. No codes, no account needed.

CopiesPrice per copyYou save
25 – 99 $15.17 34% off list
100 – 249 $14.02 39% off list
250 – 499 $13.10 43% off list
500 – 999 $12.18 47% off list
1,000+ $11.50 50% off list
Ways groups use it

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1
Leadership development

For new managers and leadership cohorts, a chapter per session.

2
Company book clubs

A shared vocabulary for the whole organization.

3
Offsites and conferences

A takeaway attendees will actually read, delivered to your venue.

Where can I buy 100 copies of Talking to 'Crazy'?

BookPal sells Talking to 'Crazy' in quantity. At 100 copies the price is $14.02 a copy, against a list price of $22.99, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.

  • New books only, straight from the publisher
  • Volume prices apply automatically in the cart, with no code needed
  • Order at least 10 business days before you need the books (11 from mid-November through December)

Ask a specialist about a larger or mixed order

What does Talking to 'Crazy' cost when I buy for a group?

Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $15.17 (34% off list); 100 to 249 copies, $14.02 (39% off list); 250 to 499 copies, $13.10 (43% off list); 500 to 999 copies, $12.18 (47% off list); 1,000+ copies, $11.50 (50% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.

How fast can I get copies of Talking to 'Crazy'?

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