Overview
This is an applied handbook for the application of data mining techniques in the CRM framework. It combines a technical and a business perspective to cover the needs of business users who are looking for a practical guide on data mining. It focuses on Customer Segmentation and presents guidelines for the development of actionable segmentation schemes. By using non-technical language it guides readers through all the phases of the data mining process.The book, Data Mining Techniques in CRM: Inside Customer Segmentation [Bulk, Wholesale, Quantity] ISBN#9780470743973 in Hardcover by Konstantinos K. Tsiptsis, Antonios Chorianopoulos may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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