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Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings (Lecture Notes in Business Information Processing #377) book cover by
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Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings (Lecture Notes in Business Information Processing #377)

Paperback · 400 pages Springer International Publishing · 2020

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About the book

Exploring Service Science

This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020.

The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.



The book, Exploring Service Science: 10th International Conference, IESS 2020, Porto, Portugal, February 5–7, 2020, Proceedings (Lecture Notes in Business Information Processing #377) [Bulk, Wholesale, Quantity] ISBN#9783030387235 in Paperback by may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

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Publisher
Springer International Publishing
Format
Paperback
Published
Jan 7, 2020
ISBN-13
9783030387235
Pages
400
Printing
Printed on demand
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