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Let's Talk: Make Effective Feedback Your Superpower book cover by Therese Huston
Hardcover

Let's Talk: Make Effective Feedback Your Superpower

by Therese Huston

From $17.98 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $14.50 at 1,000+

Total $449.50

Hardcover · 304 pages Penguin Publishing Group · 2021

Format

Hardcover
Volume pricing

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About the book

Let's Talk

A game-changing model for giving effective feedback to peers, employees, or even your boss--without offending or demotivating.

How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback.
 
This trail-blazing new model eliminates the guesswork. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, discovered that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: appreciation, coaching, or evaluation. If they crave one, they'll be more receptive once their need has been satisfied. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully, including:
 
  • Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference.
  • Side with the person, not the problem: a bad habit or behavior is probably less entrenched than you think.
  • Give reports a chance to correct inaccurate feedback: they want an opportunity to talk more than they want you to be a good talker.
  •  
    This handbook will make a once-stressful ordeal feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.
     

    Details

    Publisher
    Penguin Publishing Group
    Author
    Therese Huston
    Language
    English
    Format
    Hardcover
    Published
    Jan 26, 2021
    Pages
    304
    ISBN-13
    9780593086629
    ISBN-10
    0593086627
    Carton quantity
    12 copies
    Buying for a group

    Let's Talk for groups: pricing

    Volume pricing applies automatically in your cart. No codes, no account needed.

    CopiesPrice per copyYou save
    25 – 99 $17.98 38% off list
    100 – 249 $16.82 42% off list
    250 – 499 $15.66 46% off list
    500 – 999 $15.08 48% off list
    1,000+ $14.50 50% off list
    Ways groups use it

    Popular for

    1
    Leadership development

    For new managers and leadership cohorts, a chapter per session.

    2
    Company book clubs

    A shared vocabulary for the whole organization.

    3
    Offsites and conferences

    A takeaway attendees will actually read, delivered to your venue.

    Where can I buy 100 copies of Let's Talk?

    BookPal sells Let's Talk in quantity. At 100 copies the price is $16.82 a copy, against a list price of $29.00, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.

    • New books only, straight from the publisher
    • Volume prices apply automatically in the cart, with no code needed
    • Order at least 10 business days before you need the books (11 from mid-November through December)

    Ask a specialist about a larger or mixed order

    What does Let's Talk cost when I buy for a group?

    Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $17.98 (38% off list); 100 to 249 copies, $16.82 (42% off list); 250 to 499 copies, $15.66 (46% off list); 500 to 999 copies, $15.08 (48% off list); 1,000+ copies, $14.50 (50% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.

    How fast can I get copies of Let's Talk?

    Arriving in 4-10 business days. Need them by a specific date? Request a quote and we'll confirm timing before you pay.

    Can you ship to several locations or people's homes?

    Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.

    Can I get a formal quote for approval before ordering?

    Yes. Request a quote and we'll send a PDF you can forward for approval.

    Do you accept purchase orders and tax-exempt orders?

    Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.

    What if I find a lower price?

    Send us the link. We match prices from other booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.

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