Raving Fans: A Revolutionary Approach To Customer Service
by Ken Blanchard and Sheldon Bowles
Format
The more copies, the less each one costs
Applied automatically in your cart. No code needed.
Get it into every reader's hands
Classroom sets, school purchasing and delivery to every campus or home. We handle the logistics so you don't have to.
PDF quotes, purchase orders, tax exemption and help with vendor setup.
For schools Make it yoursBookplates, tipped-in pages, belly bands or author signatures. Hardcovers only, subject to publisher approval.
Customization options Ship to every campus or homeOne address, many sites or individual recipients' homes, in the US and abroad.
Fulfillment optionsRaving Fans
Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans."
This, in a nutshell, is the advice given to a new Area Manager on his first day--in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results.
The book, Raving Fans: A Revolutionary Approach To Customer Service [Bulk, Wholesale, Quantity] ISBN#9780688123161 in Hardcover by Ken Blanchard, Sheldon Bowles may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Details
- Publisher
- HarperCollins
- Authors
- Ken Blanchard , Sheldon Bowles
- Language
- English
- Format
- Hardcover
- Published
- May 19, 1993
- Pages
- 160
- ISBN-13
- 9780688123161
- ISBN-10
- 0688123163
- Carton quantity
- 52 copies
Raving Fans in bulk: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $15.33 | 41% off list |
| 100 – 249 | $14.55 | 44% off list |
| 250 – 499 | $13.77 | 47% off list |
| 500 – 999 | $13.25 | 49% off list |
| 1,000+ | $12.74 | 51% off list |
Popular for
A copy for every student, for read-alouds and guided reading.
Summer reading, book fairs and reading challenges.
Literacy events, family nights and donation drives.
How fast can I get copies of Raving Fans?
Arriving in 4-10 business days. Need them by a specific date? Request a quote and we'll confirm timing before you pay.
Can you ship to several locations or people's homes?
Yes. We ship in bulk to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.
Can I get a formal quote for approval before ordering?
Yes. Request a quote and we'll send a PDF you can forward for approval.
Do you accept purchase orders and tax-exempt orders?
Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.
What if I find a lower price?
Send us the link. We match prices from other bulk booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.
What buyers say
Write a Review
Raving Fans: A Revolutionary Approach To Customer Service [9780688123161]
Readers also order
A colleague asked you to approve this order
Your quote list
Add books as you browse, then request one quote for all of them.