Beyond the Five Whys: Root Cause Analysis and Systems Thinking
From $47.60 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $44.80 at 1,000+
Total $1,190.00
Format
The more copies, the less each one costs
Applied automatically in your cart. No code needed.
Turn this order into a program
Groups that order together often pair the copies with something more. We handle the extras so you don't have to.
Bookplates, tipped-in pages, belly bands or author signatures. Subject to publisher approval.
Customization options Ship to every readerOne address, many sites or individual recipients' homes, in the US and abroad.
Fulfillment options Pair it with a branded journalJournals with your logo or each reader's name, for the same group.
Branded journals
Bring in a speaker
BookPal is partnering with Talezo to help you find and book authors, speakers and performers for your event.
BookPal × TalezoBeyond the Five Whys
A straightforward explanation of root cause analysis and systems thinking, illustrating, with real-world examples and first-hand accounts, why things can ‘slip through our fingers’ and what to do to reduce the chances of things going off track.
Beyond the Five Whys summarises, for the first time, many of the tried and tested ways of understanding problems using insights from aviation, high reliability organisations and a range of thought-provoking sources. The book provides readers with a clear and structured explanation how to analyse setbacks and head off problems in the first place. It will challenge much of the received wisdom, such as the idea there can be one root cause or that a person or bad culture could be a root cause.
Specific areas covered:
- Learn what root causes are, how they differ from immediate and contributing causes and why it’s so important to go beyond the Five Whys technique for root cause analysis.
- Recalibrate the way you think about things going wrong, incorporating insights from systems thinking, so you can be clearer what ‘cultural’ or systemic problems mean in practice.
- Learn about the eight principal ways things can slip through our fingers.
- Go beyond the blame game and firefighting to avoid the never ending cycle of repeating issues.
- Strengthen your ability to read the output of a ‘lessons learned’ or enquiry report.
- Get a fresh perspective, using these techniques, on why the Titanic tragedy turned out so badly, and understand the numerous parallels between what happened then and a range of recent setbacks we have seen, such as the Covid 19 pandemic.
- Consider the broader application of these techniques to some of the challenges we face in the 21st century.
Beyond the Five Whys also contains supplemental guidance how to make improvements in an organisation. It is of value to business managers and those in specialist roles such as GRC, ESG, risk, compliance, quality, project management, H&S, IT, and internal audit roles.
Details
- Publisher
- Wiley
- Author
- James C. Paterson
- Format
- Hardcover
- Published
- Nov 21, 2023
- ISBN-13
- 9781394191055
- Pages
- 352
- Carton quantity
- 20 copies
Beyond the Five Whys for groups: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $47.60 | 15% off list |
| 100 – 249 | $47.04 | 16% off list |
| 250 – 499 | $46.48 | 17% off list |
| 500 – 999 | $45.92 | 18% off list |
| 1,000+ | $44.80 | 20% off list |
Popular for
For new managers and leadership cohorts, a chapter per session.
A shared vocabulary for the whole organization.
A takeaway attendees will actually read, delivered to your venue.
Where can I buy 100 copies of Beyond the Five Whys?
BookPal sells Beyond the Five Whys in quantity. At 100 copies the price is $47.04 a copy, against a list price of $56.00, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.
- New books only, straight from the publisher
- Volume prices apply automatically in the cart, with no code needed
- Order at least 10 business days before you need the books (11 from mid-November through December)
What does Beyond the Five Whys cost when I buy for a group?
Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $47.60 (15% off list); 100 to 249 copies, $47.04 (16% off list); 250 to 499 copies, $46.48 (17% off list); 500 to 999 copies, $45.92 (18% off list); 1,000+ copies, $44.80 (20% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
How fast can I get copies of Beyond the Five Whys?
Need them by a specific date? Request a quote and we'll confirm timing before you pay.
Can you ship to several locations or people's homes?
Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.
Can I get a formal quote for approval before ordering?
Yes. Request a quote and we'll send a PDF you can forward for approval.
Do you accept purchase orders and tax-exempt orders?
Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.
What if I find a lower price?
Send us the link. We match prices from other booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.
Write a Review
Beyond the Five Whys: Root Cause Analysis and Systems Thinking
Teams also order
A colleague asked you to approve this order
Your quote list
Add books as you browse, then request one quote for all of them.