Customer Experience For Dummies
by Roy Barnes and Bob Kelleher
From $17.81 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $15.65 at 1,000+
Total $445.25
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BookPal × TalezoCustomer Experience For Dummies
A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience For Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.
The book will show you simple and attainable ways to increase customer experience and generate sales growth, competitive advantage, and profitability. You'll get the know-how to successfully optimize social media to create more loyal customers, provide feedback that keeps them coming back for more, become a trustworthy and transparent entity that receives positive reviews, and so much more.
- Gives you the tools you need to target customers more precisely
- Helps you implement new social and mobile strategies
- Shows you how to generate and maintain customer loyalty in order to achieve success through multiple channels
- Explains how a fully-engaged customer can help you outperform the competition
- Learn how to respond effectively to customer feedback
Your brand's reputation and success is your lifeblood, and Customer Experience For Dummies shows you how to stay relevant, add value, and win and retain customers.
Details
- Publisher
- Wiley
- Authors
- Roy Barnes, Bob Kelleher
- Format
- Paperback
- Published
- Nov 17, 2014
- ISBN-13
- 9781118725603
- Pages
- 368
- Carton quantity
- 20 copies
- Printing
- Printed on demand
Customer Experience For Dummies for groups: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $17.81 | 34% off list |
| 100 – 249 | $17.27 | 36% off list |
| 250 – 499 | $16.73 | 38% off list |
| 500 – 999 | $16.19 | 40% off list |
| 1,000+ | $15.65 | 42% off list |
Popular for
For new managers and leadership cohorts, a chapter per session.
A shared vocabulary for the whole organization.
A takeaway attendees will actually read, delivered to your venue.
Where can I buy 100 copies of Customer Experience For Dummies?
BookPal sells Customer Experience For Dummies in quantity. At 100 copies the price is $17.27 a copy, against a list price of $26.99, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.
- New books only, straight from the publisher
- Volume prices apply automatically in the cart, with no code needed
- Order at least 10 business days before you need the books (11 from mid-November through December)
What does Customer Experience For Dummies cost when I buy for a group?
Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $17.81 (34% off list); 100 to 249 copies, $17.27 (36% off list); 250 to 499 copies, $16.73 (38% off list); 500 to 999 copies, $16.19 (40% off list); 1,000+ copies, $15.65 (42% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
How fast can I get copies of Customer Experience For Dummies?
This title is printed on demand, so it needs production time before it ships. Need them by a specific date? Request a quote and we'll confirm timing before you pay.
Can you ship to several locations or people's homes?
Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.
Can I get a formal quote for approval before ordering?
Yes. Request a quote and we'll send a PDF you can forward for approval.
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Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.
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