Pre-order Releases Feb 16, 2027
Deep Loyalty: How to Create Lasting Customer Value in an AI-Driven World
From $26.55 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $22.05 at 1,000+
Volume pricing
The more copies, the less each one costs
Applied automatically in your cart. No code needed.
About the book
Deep Loyalty
Customer Experience is going through the most radical transformation in its history. AI is reshaping the rules of the game and in doing so, it is putting traditional customer loyalty under serious pressure. Large AI platforms are inserting themselves between brands and customers, increasing the distance between the two. At the same time, customers now have new superpowers: with almost zero effort, they can compare options, switch providers, and instantly find cheaper or more convenient alternatives. Loyalty is no longer a given - it is under attack. This shift calls for a counter movement. Companies must go beyond the purely transactional efficiency of AI and focus on creating deeper, more meaningful value for their customers. The future of Customer Experience is not about replacing humanity with technology, but about using AI to elevate value creation. In Deep Loyalty, Steven takes you on a journey toward a new CX strategy, one that embraces the power of AI while building stronger, more resilient customer relationships. A strategy designed not just to compete in an AI-driven world, but to create real, lasting loyalty within it.
What readers are saying
Details
- Publisher
- Lannoo Publishers
- Author
- Steven Belleghem
- Format
- Hardcover
- Release date
- Feb 16, 2027
- ISBN-13
- 9789465510316
- ISBN-10
- 9465510319
- Pages
- 260
- Carton quantity
- 1 copies
Who it's for
Made for teams that read together
Pre-order copies for everyone on your list, and they ship on release.
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Need them before Feb 16?
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Deep Loyalty for groups: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $26.55 | 41% off list |
| 100 – 249 | $25.20 | 44% off list |
| 250 – 499 | $23.85 | 47% off list |
| 500 – 999 | $22.95 | 49% off list |
| 1,000+ | $22.05 | 51% off list |
Where can I buy 100 copies of Deep Loyalty?
BookPal sells Deep Loyalty in quantity. At 100 copies the price is $25.20 a copy, against a list price of $45.00, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.
- New books only, straight from the publisher
- Volume prices apply automatically in the cart, with no code needed
- Order at least 10 business days before you need the books (11 from mid-November through December)
What does Deep Loyalty cost when I buy for a group?
Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $26.55 (41% off list); 100 to 249 copies, $25.20 (44% off list); 250 to 499 copies, $23.85 (47% off list); 500 to 999 copies, $22.95 (49% off list); 1,000+ copies, $22.05 (51% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
How fast can I get copies of Deep Loyalty?
This title is not released yet. Pre-orders ship when it is, currently scheduled for February 16, 2027. Need them by a specific date? Request a quote and we'll confirm timing before you pay.
Can you ship to several locations or people's homes?
Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.
Can I get a formal quote for approval before ordering?
Yes. Request a quote and we'll send a PDF you can forward for approval.
Do you accept purchase orders and tax-exempt orders?
Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.
What if I find a lower price?
Send us the link. We match prices from other booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.
Turn this order into a program
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Deep Loyalty: How to Create Lasting Customer Value in an AI-Driven World
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