Engaging Public Sector Clients: From Service-Delivery to Co-Production book cover by John Alford

Engaging Public Sector Clients: From Service-Delivery to Co-Production [9780230223769]

Name: Engaging Public Sector Clients: From Service-Delivery to Co-Production [9780230223769]
SKU: 9780230223769
Availability: InStock

Author: John Alford

Hardcover

SKU: 9780230223769

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Format Sturdy and long-lasting. Ideal for libraries and classrooms, and a polished choice for corporate gifts, leadership programs, or event takeaways.

Hardcover

Price $119.99

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Overview

Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

The book, Engaging Public Sector Clients: From Service-Delivery to Co-Production [Bulk, Wholesale, Quantity] ISBN#9780230223769 in Hardcover by John Alford may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

John Alford

Format:

Hardcover

Publication Date:

04/08/2009

ISBN-13:

9780230223769

Pages:

261

Publisher:

Palgrave Macmillan UK

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