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Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems book cover by Timothy Baines, Howard Lightfoot
Hardcover

Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems

by Timothy Baines and Howard Lightfoot

$57.80 / copy at 25+ copies As low as $54.40 at 1,000+Your best volume price

Total $1,445.00

Hardcover · 272 pages Wiley · 2013

Format

Hardcover
Volume pricing

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About the book

Made to Serve

A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally

The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect.

  • Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model
  • Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company"
  • Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide
  • Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others


The book, Made to Serve: How Manufacturers can Compete Through Servitization and Product Service Systems [Bulk, Wholesale, Quantity] ISBN#9781118585313 in Hardcover by Timothy Baines, Howard Lightfoot may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Publisher
Wiley
Authors
Timothy Baines, Howard Lightfoot
Format
Hardcover
Published
May 28, 2013
ISBN-13
9781118585313
Pages
272
Carton quantity
24 copies
Printing
Printed on demand
Buying for a group

Made to Serve for groups: pricing

Volume pricing applies automatically in your cart. No codes, no account needed.

CopiesPrice per copyYou save
25 – 99 $57.80 15% off list
100 – 249 $57.12 16% off list
250 – 499 $56.44 17% off list
500 – 999 $55.76 18% off list
1,000+ $54.40 20% off list
Ways groups use it

Popular for

1
Leadership development

For new managers and leadership cohorts, a chapter per session.

2
Company book clubs

A shared vocabulary for the whole organization.

3
Offsites and conferences

A takeaway attendees will actually read, delivered to your venue.

Where can I buy 100 copies of Made to Serve?

BookPal sells Made to Serve in quantity. At 100 copies the price is $57.12 a copy, against a list price of $68.00, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.

  • New books only, straight from the publisher
  • Volume prices apply automatically in the cart, with no code needed
  • Order at least 10 business days before you need the books (11 from mid-November through December)

Ask a specialist about a larger or mixed order

What does Made to Serve cost when I buy for a group?

Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $57.80 (15% off list); 100 to 249 copies, $57.12 (16% off list); 250 to 499 copies, $56.44 (17% off list); 500 to 999 copies, $55.76 (18% off list); 1,000+ copies, $54.40 (20% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.

How fast can I get copies of Made to Serve?

This title is printed on demand, so it needs production time before it ships. Need them by a specific date? Request a quote and we'll confirm timing before you pay.

Can you ship to several locations or people's homes?

Yes. We ship group orders to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.

Can I get a formal quote for approval before ordering?

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Do you accept purchase orders and tax-exempt orders?

Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.

What if I find a lower price?

Send us the link. We match prices from other booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.

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