Robin was extremely helpful...website
Robin was extremely helpful...website easy to use.
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by Karl E. Weick and Kathleen M. Sutcliffe
From $21.09 / copy at 25+ copies; lower per-copy prices at higher quantities (see Volume pricing) As low as $18.53 at 1,000+
Total $527.25
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Branded journalsBookPal is partnering with Talezo to help you find and book authors, speakers and performers for your event.
BookPal × TalezoManaging the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance.
"Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat.
Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $21.09 | 34% off list |
| 100 – 249 | $20.45 | 36% off list |
| 250 – 499 | $19.81 | 38% off list |
| 500 – 999 | $19.17 | 40% off list |
| 1,000+ | $18.53 | 42% off list |
For new managers and leadership cohorts, a chapter per session.
A shared vocabulary for the whole organization.
A takeaway attendees will actually read, delivered to your venue.
BookPal sells Managing the Unexpected in quantity. At 100 copies the price is $20.45 a copy, against a list price of $31.95, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.
Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $21.09 (34% off list); 100 to 249 copies, $20.45 (36% off list); 250 to 499 copies, $19.81 (38% off list); 500 to 999 copies, $19.17 (40% off list); 1,000+ copies, $18.53 (42% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
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Yes. Request a quote and we'll send a PDF you can forward for approval.
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Send us the link. We match prices from other booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.
Robin was extremely helpful...website easy to use.
Managing the Unexpected: Sustained Performance in a Complex World




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