Overview
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today.
Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to:
- Measure what is important to their customers.
- Motivate their organizations.
- Identify and eliminate waste of both time and resources.
The book, Measure Up!: Yardsticks for Continuous Improvement [Bulk, Wholesale, Quantity] ISBN#9781557867186 in Paperback by Richard L. Lynch, Kelvin F. Cross may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
Details