Network Relationship Management: Mit Kunden, Partnern und Mitarbeitern zum Erfolg book cover by Harry Wessling

Network Relationship Management: Mit Kunden, Partnern und Mitarbeitern zum Erfolg [9783322823854]

Name: Network Relationship Management: Mit Kunden, Partnern und Mitarbeitern zum Erfolg [9783322823854]
SKU: 9783322823854
Availability: InStock

Author: Harry Wessling

Paperback

SKU: 9783322823854

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Format Lightweight and affordable. Perfect for student groups and classrooms, and a versatile option for corporate trainings, team reads, or large-scale events.

Paperback

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Overview

Die alleinige Konzentration auf den Kunden reicht nicht aus, um den Unternehmenserfolg zu sichern, denn wichtige Aspekte in der Wertschöpfung bleiben hierbei unberücksichtigt. Außerdem: Wenn alle CRM einsetzen, worin besteht dann der Vorteil gegenüber Mitbewerbern?

"Network Relationship Management" richtet sich an Führungskräfte aus den Bereichen CRM, Marketing, Service und Vertrieb und beschreibt ein neues Konzept zur vernetzten Gestaltung von Beziehungen zwischen einer Organisation und ihren Mitarbeitern, Partnern und Kunden. Ein ausführlicher Erfahrungsbericht eines Service Leaders im Bereich der Mineralölindustrie unterstreicht die hohe Praxisrelevanz dieses zukunftsweisenden Buches.

The book, Network Relationship Management: Mit Kunden, Partnern und Mitarbeitern zum Erfolg [Bulk, Wholesale, Quantity] ISBN#9783322823854 in Paperback by Harry Wessling may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Harry Wessling

Format:

Paperback

Publication Date:

01/28/2012

ISBN-13:

9783322823854

Pages:

225

Publisher:

Gabler Verlag

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