Notfallmanagement in Kommunikationsnetzen (Xpert.press) book cover by Wolfgang W. Osterhage

Notfallmanagement in Kommunikationsnetzen (Xpert.press) [9783662456590]

Name: Notfallmanagement in Kommunikationsnetzen (Xpert.press) [9783662456590]
SKU: 9783662456590
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Author: Wolfgang W. Osterhage

Hardcover

SKU: 9783662456590

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Format Sturdy and long-lasting. Ideal for libraries and classrooms, and a polished choice for corporate gifts, leadership programs, or event takeaways.

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Overview

Dieses Buch geht über IT-Notfallmanagement hinaus. Insbesondere werden betrachtet: Risikoklassifizierungen, Notfallklassifizierungen, Handlungsoptionen und Krisenmanagement vor dem besonderen Hintergrund des Einsatzes von Kommunikationsnetzen. Die Kernprozesse wie Sales, Service Provisioning, Service Assurance, Billing etc. sowie die Hauptaufwandstreiber werden im Rahmen des Notfallprozessmanagements abgehandelt. Die für Kontinuität erforderlichen Service Level Agreements (SLAs) werden vorgestellt. Am Beispiel der Ersatzteillogistik für Kommunikationsnetze wird die Umsetzung der SLAs aufgezeigt. Schließlich bietet das Werk Anleitungen und Hinweise zur Erstellung von Notfallkonzepten, Notfallleitlinien und -handbüchern.

The book, Notfallmanagement in Kommunikationsnetzen (Xpert.press) [Bulk, Wholesale, Quantity] ISBN#9783662456590 in Hardcover by Wolfgang W. Osterhage may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Wolfgang W. Osterhage

Format:

Hardcover

Publication Date:

03/08/2016

ISBN-13:

9783662456590

Pages:

141

Publisher:

Springer Berlin Heidelberg

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