Overview
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.The book, Operations Management: An Active Learning Approach [Bulk, Wholesale, Quantity] ISBN#9780631201809 in Paperback by John Bicheno, Bryan B. R. Elliott may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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