Overview
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.The book, Seamless Government: A Practical Guide to Re-Engineering in the Public Sector [Bulk, Wholesale, Quantity] ISBN#9780787900151 in Hardcover by Russell M. Linden may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
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