Service Design: Mit der Quadromo-Methode von der Idee zum Konzept book cover by Jörg Becker, Björn Niehaves, Jens Pöppelbuß, Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender

Service Design: Mit der Quadromo-Methode von der Idee zum Konzept [9783662465806]

Name: Service Design: Mit der Quadromo-Methode von der Idee zum Konzept [9783662465806]
SKU: 9783662465806
Availability: InStock

Author: Jörg Becker Björn Niehaves Jens Pöppelbuß Kevin Ortbach Ralf Plattfaut Matthias Voigt Andrea Malsbender

Paperback

SKU: 9783662465806

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Format Lightweight and affordable. Perfect for student groups and classrooms, and a versatile option for corporate trainings, team reads, or large-scale events.

Paperback

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Overview

Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz für das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Checklisten und Umsetzungstipps unterstützen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen.

The book, Service Design: Mit der Quadromo-Methode von der Idee zum Konzept [Bulk, Wholesale, Quantity] ISBN#9783662465806 in Paperback by Jörg Becker, Björn Niehaves, Jens Pöppelbuß, Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Jörg Becker Björn Niehaves Jens Pöppelbuß Kevin Ortbach Ralf Plattfaut Matthias Voigt Andrea Malsbender

Format:

Paperback

Publication Date:

07/13/2015

ISBN-13:

9783662465806

Pages:

116

Publisher:

Springer Berlin Heidelberg

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