The Relationship Revolution: Closing the Customer Promise Gap
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BookPal × TalezoThe Relationship Revolution
YOUR CUSTOMERS ARE ANGRY. VERY ANGRY!
The turmoil of recession has left them feeling let-down, anxious and betrayed. They know how often businesses over-promise and under-deliver, and they're now deeply cynical. Trust in business is at an all-time low.
This defining moment calls for nothing less than a 'Relationship Revolution'. The businesses that will prevail will be the ones who understand that customer relationships will be the dominant factor in determining success in the post-recession era. At a time when everyone is looking for value, this is where you can create the kind of 'unique value' that you need to succeed.
Simple yet profound, practical and full of examples, this book will become essential reading for business leaders in the coming years.
Details
- Publisher
- Wiley
- Author
- Larry Hochman
- Format
- Hardcover
- Published
- Mar 22, 2010
- ISBN-13
- 9780470687932
- Pages
- 176
- Carton quantity
- 20 copies
The Relationship Revolution for groups: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $20.46 | 34% off list |
| 100 – 249 | $19.84 | 36% off list |
| 250 – 499 | $19.22 | 38% off list |
| 500 – 999 | $18.60 | 40% off list |
| 1,000+ | $17.98 | 42% off list |
Popular for
For new managers and leadership cohorts, a chapter per session.
A shared vocabulary for the whole organization.
A takeaway attendees will actually read, delivered to your venue.
Where can I buy 100 copies of The Relationship Revolution?
BookPal sells The Relationship Revolution in quantity. At 100 copies the price is $19.84 a copy, against a list price of $31.00, and the cart applies the volume tier automatically. Free shipping on most orders over $95 in the contiguous US. A specialist can quote a larger or mixed order.
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What does The Relationship Revolution cost when I buy for a group?
Volume pricing applies automatically in your cart, with no code needed. Price per copy: 25 to 99 copies, $20.46 (34% off list); 100 to 249 copies, $19.84 (36% off list); 250 to 499 copies, $19.22 (38% off list); 500 to 999 copies, $18.60 (40% off list); 1,000+ copies, $17.98 (42% off list). Need a different quantity, or a quote to forward for approval? Ask a specialist and we will confirm pricing before you pay.
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The Relationship Revolution: Closing the Customer Promise Gap
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