Pre-order Releases Jun 1, 2027
Delightful Intelligence: How to Create AI Products Users Love
by Ramli John, C. Todd Lombardo and Michael Connors
$39.49 / copy at 25+ copies As low as $34.99 at 1,000+Your best volume price
About the book
Delightful Intelligence
Artificial intelligence promises to revolutionize how businesses interact with customers, and companies are scrambling to incorporate AI into their products. Yet many will fail, unable to bridge the critical gap between AI capabilities and user satisfaction. Delightful Intelligence gives business leaders a map to building AI-powered experiences that exceed customer expectations. Product leaders Ramli John and C. Todd Lombardo help you tackle the critical challenges of implementing human-centered design in AI products, cutting through the hype to provide actionable insights and practical advice on creating AI products that don't just work—they delight.
Through five guiding principles and real-world case studies from leading AI companies, you'll learn how to:
- Avoid common pitfalls in AI implementation that lead to user frustration
- Balance automation with personalization to create meaningful interactions
- Design AI products that foster trust, transparency, and seamless usability
- Turn first-time users into loyal customers and loyal customers into enthusiastic advocates
Whether you're a product manager aiming to deliver value through AI, a UX researcher seeking to align AI solutions with user needs, or a designer striving to create intuitive experiences, Delightful Intelligence equips you with the tools and strategies to succeed.
The book, Delightful Intelligence: How to Create AI Products Users Love [Bulk, Wholesale, Quantity] ISBN#9781098180836 in Paperback by Ramli John, C. Todd Lombardo, Michael Connors may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.
What readers are saying
Details
- Publisher
- O'Reilly Media
- Authors
- Ramli John, C. Todd Lombardo, Michael Connors
- Format
- Paperback
- Release date
- Jun 1, 2027
- ISBN-13
- 9781098180836
- ISBN-10
- 1098180836
- Pages
- 250
- Carton quantity
- 22 copies
Who it's for
Made for teams that read together
Pre-order copies for everyone on your list, and they ship on release.
- Leadership development For new managers and leadership cohorts, a chapter per session. Quote for a cohort
- Company book clubs A shared vocabulary for the whole organization. Quote for a book club
- Offsites and conferences A takeaway attendees will read, delivered to your venue. Quote for an event
- Client and employee gifts One office or each recipient’s home. Quote for gifting
Before release day
Need them before Jun 1?
Books ship on release and usually arrive around the release date. Early delivery is common, and we arrange it often. It needs the publisher’s OK, so tell us why you need them early and we’ll make the request for you.
- Tell us the date and the reasonA class unit, an event, a program launch: one line is enough.
- We ask the publisherWe make the request on your behalf. It’s a routine part of what we do.
- We confirm with youYour specialist confirms the date by email before anything ships.
Other times a quote is the better path
- Several addressesOne order split across schools, branches, classrooms or homes.
- Signings and eventsTell us the venue and the date, and we’ll plan the delivery around it.
- Custom touchesBookplates, belly bands, gift notes or packaging for your copies.
- Purchase ordersSchools, libraries and agencies can pay by PO.
Delightful Intelligence in bulk: pricing
Volume pricing applies automatically in your cart. No codes, no account needed.
| Copies | Price per copy | You save |
|---|---|---|
| 25 – 99 | $39.49 | 21% off list |
| 100 – 249 | $37.99 | 24% off list |
| 250 – 499 | $37.49 | 25% off list |
| 500 – 999 | $35.99 | 28% off list |
| 1,000+ | $34.99 | 30% off list |
How fast can I get copies of Delightful Intelligence?
This title is not released yet. Pre-orders ship when it is, currently scheduled for June 1, 2027. Need them by a specific date? Request a quote and we'll confirm timing before you pay.
Can you ship to several locations or people's homes?
Yes. We ship in bulk to one address, to multiple sites, or to individual recipients, in the US and internationally. See fulfillment options.
Can I get a formal quote for approval before ordering?
Yes. Request a quote and we'll send a PDF you can forward for approval.
Do you accept purchase orders and tax-exempt orders?
Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.
What if I find a lower price?
Send us the link. We match prices from other bulk booksellers and distributors on a new copy in the same edition, available to ship in the quantity you need. Clearance sales and pricing errors are the exception, and we'll tell you quickly if that's the case. Start a price match.
Turn this order into a program
Groups that order in bulk often pair the copies with something more. We handle the extras so you don't have to.
One address, many sites or individual recipients' homes, in the US and abroad.
Fulfillment options Pair it with a branded journalJournals with your logo or each reader's name, for the same group.
Branded journals
Bring in a speaker
BookPal is partnering with Talezo to help you find and book authors, speakers and performers for your event.
BookPal × TalezoWhat buyers say
Write a Review
Delightful Intelligence: How to Create AI Products Users Love
Teams also order
A colleague asked you to approve this order
Your quote list
Add books as you browse, then request one quote for all of them.