Exploring Service Productivity: Studies in the German Airport Industry (Markt- und Unternehmensentwicklung Markets and Organisations) book cover by Claudia Lehmann

Exploring Service Productivity: Studies in the German Airport Industry (Markt- und Unternehmensentwicklung Markets and Organisations) [9783658230357]

Name: Exploring Service Productivity: Studies in the German Airport Industry (Markt- und Unternehmensentwicklung Markets and Organisations) [9783658230357]
SKU: 9783658230357
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Author: Claudia Lehmann

Paperback

SKU: 9783658230357

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Paperback

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Overview

Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed, suggesting ways on how to deal with them. The insights of this book deliver considerable value for both management and academia.

The book, Exploring Service Productivity: Studies in the German Airport Industry (Markt- und Unternehmensentwicklung Markets and Organisations) [Bulk, Wholesale, Quantity] ISBN#9783658230357 in Paperback by Claudia Lehmann may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Claudia Lehmann

Format:

Paperback

Publication Date:

07/26/2018

ISBN-13:

9783658230357

Pages:

344

Publisher:

Springer Fachmedien Wiesbaden

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