Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services book cover by Robert G. Stemper

Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services [9780471540304]

Name: Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services [9780471540304]
SKU: 9780471540304
Availability: InStock

Author: Robert G. Stemper

Hardcover

SKU: 9780471540304

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Format Sturdy and long-lasting. Ideal for libraries and classrooms, and a polished choice for corporate gifts, leadership programs, or event takeaways.

Hardcover

Price $285.00

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Overview

A guide to improving sales and profits in consumer financial services that stresses the development of a sales and service culture. The key principles discussed are interaction with customers, cultural support and values, service from the customer's point of view, service selling, characteristics of successful sales organizations, star sales people, perfecting the sales process, dealing with prospective clients, and ongoing interaction with the client.

The book, Service Selling: A Guide to Increasing Sales and Profits in Consumer Financial Services [Bulk, Wholesale, Quantity] ISBN#9780471540304 in Hardcover by Robert G. Stemper may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Author:

Robert G. Stemper

Format:

Hardcover

Publication Date:

09/03/1991

ISBN-13:

9780471540304

Pages:

240

Publisher:

Wiley

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