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think/WOW: Exceptional Customer Experience
Hardcover

think/WOW: Exceptional Customer Experience

by Daren Martin

$11.84 / copy at 25+ copies As low as $10.49 at 1,000+Your best volume price

Total $296.00

Hardcover · 256 pages Clovercroft Publishing · 2026

Format

Hardcover
Volume pricing

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About the book

think/WOW

"Daren delivers a fun, powerful and quick lesson in the power of thinking like an owner."

-Seth Godin - Author of This is Marketing


In today’s hyper-competitive marketplace, average service is invisible—and bad service goes viral. The only path to lasting customer loyalty and explosive growth is delivering moments of WOW at every touchpoint.


In think WOW: Exceptional Customer Experience, bestselling author and culture architect Daren Martin, PhD shows leaders, managers, and frontline employees how to transform ordinary transactions into unforgettable experiences. With punchy insights, powerful stories, and a visually dynamic format, think WOW gives you the tools to:

• Win repeat business by turning first-time buyers into lifelong fans
• Create consistency that customers trust—and competitors can’t match
• Empower employees to deliver WOW moments daily
• Spark loyalty and referrals through small actions with massive impact
• Build a culture where customer obsession drives performance and profits

Drawing inspiration from world-class brands like Disney, Ritz-Carlton, and Singapore Airlines—alongside powerful lessons from startups and small businesses—this book provides a practical blueprint for creating exceptional customer experiences in any industry.

Whether you’re a CEO looking to outpace disruption, a business owner seeking growth, or a frontline worker ready to make a bigger impact, think WOW is your guide to delivering service so remarkable that customers can’t stop talking about it.

If you’re ready to transform your customer experience from ordinary to extraordinary—this is the book that shows you how!

The book, think/WOW: Exceptional Customer Experience [Bulk, Wholesale, Quantity] ISBN#9781968127114 in Hardcover by Daren Martin may be ordered in bulk quantities. Minimum starts at 25 copies. Availability based on publisher status and quantity being ordered.

Details

Publisher
Clovercroft Publishing
Author
Daren Martin
Format
Hardcover
Published
Mar 31, 2026
ISBN-13
9781968127114
ISBN-10
1968127119
Pages
256
Carton quantity
40 copies
Buying for a group

think/WOW in bulk: pricing

Volume pricing applies automatically in your cart. No codes, no account needed.

CopiesPrice per copyYou save
25 – 99 $11.84 21% off list
100 – 249 $11.39 24% off list
250 – 499 $11.24 25% off list
500 – 999 $10.79 28% off list
1,000+ $10.49 30% off list
Ways groups use it

Popular for

1
Leadership development

For new managers and leadership cohorts, a chapter per session.

2
Company book clubs

A shared vocabulary for the whole organization.

3
Offsites and conferences

A takeaway attendees will actually read, delivered to your venue.

How fast can I get copies of think/WOW?

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Can you ship to several locations or people's homes?

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Can I get a formal quote for approval before ordering?

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Do you accept purchase orders and tax-exempt orders?

Yes. We accept purchase orders upon approval, as well as cards, PayPal, ACH, wire transfers and checks. BookPal is a tax-exempt supplier in all 50 states. See purchase orders and sales tax exemption.

What if I find a lower price?

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